Privacy Policy

Last updated: 25 May 2026

This Privacy Policy describes how LEASEHOLD ADMINISTRATION SERVICES LTD ("we", "us", "our", or the "Company"), registered in England and Wales under Company Number 17153198, with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX, collects, uses, stores, and shares your personal data when you visit and interact with tmchemsepz.com (the "Website") and use our gardening education services.

We are the data controller responsible for your personal data. We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this policy carefully. If you have any questions, contact us using the details in Section 10 below.

1. Information We Collect

We collect personal data that you voluntarily provide to us when you register for our courses, complete contact forms, or communicate with us. This may include:

• Identity Data: First name and last name;
• Contact Data: Email address and telephone number;
• Technical Data: IP address, browser type and version, time zone setting, operating system, and device information collected automatically via cookies and similar technologies;
• Usage Data: Information about how you use our Website, including pages visited, time spent on pages, and referring URLs;
• Communications Data: Any message or enquiry you submit to us through contact forms or WhatsApp.

We do not knowingly collect data from persons under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

2. How We Collect Your Data

We collect personal data through the following means:

• Direct interactions: When you complete a registration or contact form on the Website, or communicate with us via WhatsApp or email;
• Automated technologies: When you visit the Website, we may automatically collect Technical and Usage Data via cookies, server logs, and similar tracking technologies;
• Third parties: We may receive data from analytics providers and communications platforms (such as WhatsApp) when you engage with us through those channels.

3. How We Use Your Personal Data

We will only use your personal data where we have a lawful basis to do so under the UK GDPR. We use your data for the following purposes:

• To process your course enrolment and provide access to our educational content (performance of a contract / legitimate interests);
• To respond to your enquiries and provide customer support (legitimate interests);
• To send you educational materials, course updates, and relevant gardening content by email or WhatsApp, where you have consented or we have a legitimate interest in doing so (consent / legitimate interests);
• To improve and personalise the Website and our Services (legitimate interests);
• To analyse Website usage and performance using aggregated, anonymised data (legitimate interests);
• To comply with legal obligations to which we are subject (legal obligation);
• To protect our legal rights and enforce our Terms and Conditions (legitimate interests).

4. Marketing and Communications

Where you have provided us with your contact details via our enrolment or contact forms, we may contact you with information about our gardening courses, updates, and related educational content. We treat this as a legitimate interest where it is reasonably expected by you as part of the service.

You have the right to opt out of receiving marketing communications from us at any time, free of charge. To opt out, please contact us using the details in Section 10, or use the unsubscribe link in any email we send you.

5. Sharing Your Personal Data

We do not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:

• Service providers: We may share data with trusted third-party service providers who assist us in operating the Website and delivering our Services (for example, hosting providers, email delivery services, or CRM platforms). These parties are contractually bound to process your data only on our instructions and in accordance with applicable data protection law;
• Legal requirements: We may disclose your data where required by law, regulation, court order, or governmental authority;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the Company's assets, personal data may be transferred to the acquiring entity, subject to the same privacy protections.

6. Cookies and Tracking Technologies

The Website uses cookies, which are small data files stored on your device, to enhance your browsing experience and to collect analytical data. We use the following types of cookies:

• Strictly necessary cookies: Required for the Website to function (e.g., remembering your cookie consent preference);
• Analytical cookies: Used to understand how visitors interact with the Website, helping us improve content and navigation.

When you first visit the Website, you will be presented with a cookie consent banner. By clicking "Accept", you consent to our use of non-essential cookies. You may withdraw your consent or manage cookie preferences at any time by adjusting your browser settings. Note that disabling certain cookies may affect Website functionality.

7. Data Retention

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. In general:

• Contact and enrolment data is retained for up to 3 years from the date of last contact or interaction;
• Communications data (e.g., enquiry messages) is retained for up to 2 years;
• Technical and Usage Data collected via cookies is typically retained for no longer than 13 months.

Upon expiry of the applicable retention period, your data will be securely deleted or anonymised.

8. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights in relation to your personal data:

• Right of access: You have the right to request a copy of the personal data we hold about you;
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete data;
• Right to erasure: You have the right to request deletion of your personal data, subject to certain exceptions;
• Right to restrict processing: You have the right to ask us to suspend processing of your data in certain circumstances;
• Right to data portability: Where processing is based on consent or contract, you have the right to receive your data in a structured, machine-readable format;
• Right to object: You have the right to object to processing based on legitimate interests or for direct marketing purposes;
• Rights related to automated decision-making: You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.

To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within one calendar month. We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with the UK's data protection supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk or by calling 0303 123 1113.

9. Security of Your Data

We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include the use of secure server infrastructure and restricted access to personal data.

However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

10. Contact Us and Data Controller Details

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a complaint, please contact us:

LEASEHOLD ADMINISTRATION SERVICES LTD
Company No. 17153198
128 City Road
London, United Kingdom
EC1V 2NX

You may also contact us via our contact page or via WhatsApp at +07908 33150.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of the Website following any changes constitutes your acceptance of the revised Privacy Policy.